Handling 10,000+ conversations monthly

Your leads message at 2am. Serra replies instantly.

Stop losing revenue to slow response times. The AI sales agent that engages WhatsApp leads, qualifies them intelligently, and books appointments while you sleep.

Start Free Trial

See How It Works

Avg Response

More Conversions

24/7

Always On

Ahmad Rahman Online

Hi, I saw your ad on Facebook. How much is the facial treatment?

2:34 AM

Hi Ahmad! Thanks for reaching out. I'd be happy to help you with that.

Before I share our packages, are you looking for a specific concern like acne, brightening, or anti-aging?

2:34 AM

Brightening. Also, are you open tomorrow?

2:35 AM

Trusted by forward-thinking businesses

Aesthetic Clinic KL

PropertyHub MY

FitZone Studios

EduSmart Academy

AutoDealer Pro

DentalCare Plus

Kopitiam Express

StyleBox MY

Aesthetic Clinic KL

PropertyHub MY

FitZone Studios

EduSmart Academy

AutoDealer Pro

DentalCare Plus

Kopitiam Express

StyleBox MY

The Challenge

Your ads work. Your follow-up is broken.

Lead response time is the single biggest factor in conversion rates. Humans sleep; opportunities don't.

The 5-Minute Rule

Wait longer than 5 minutes to reply, and your chances of qualifying a lead drop by 80%.

Team Burnout

Your closers waste hours answering "how much?" instead of focusing on high-intent buyers.

Ghosted Leads

Without automated follow-up, 40% of leads fall through the cracks and never get contacted.

Wasted Ad Spend

Paying for clicks that don't convert because the conversation started too late.

The Solution

From Lead to Booked in Minutes

Automated workflow that feels completely natural.

Instant Engagement

Lead clicks your ad. Serra responds via WhatsApp in under 3 seconds, greeting them by name.

Smart Qualification

Serra asks the right questions, handles objections, shares pricing, and filters out low-quality leads.

AI Closes the Deal

Serra books appointments, confirms orders, and collects deposits - all automatically, 24/7.

Human Touch

For complex cases or VIP customers, your team gets instant alerts to step in seamlessly.

Capabilities

Superpowers for your sales

Human-Like Conversations

Multilingual AI that speaks naturally in English, Bahasa Malaysia, Manglish and others. Every reply feels like chatting with a real person.

Berapa harga treatment tu?

Hi! Starting from RM299. Nak tahu lebih lanjut?

Ok boleh, esok free tak?

Voice Messages

Transcribes and understands voice notes instantly. Replies with voice too.

Image Understanding

Customer sends a photo? Serra analyzes it and gives context-aware replies.

Auto-Booking

Connect your calendar. Serra negotiates times and books appointments directly without double-booking.

Availability Synced

9:00 AM - Available

10:00 AM - Booked

11:00 AM - Selected

Knowledge Base

Train Serra with your FAQs, pricing, and product info. Always accurate answers.

AI Lead Scoring

Serra scores every lead based on intent and engagement. Focus on hot leads first.

Seamless Handoff

One click to take over any conversation. Serra pauses and your team continues.

Journey Automation

Visual workflow builder. Automate follow-ups, reminders, and lead nurturing sequences - all without code.

New Lead

Wait 1 day

Follow-up

Replied?

Control Center

Full visibility into every conversation

Monitor conversations, track leads, and watch your pipeline fill up.

app.serra.ai

Serra

Overview

Inbox 12

Leads

Calendar

Dashboard

Jan 2026

Total Leads 247 +23%

Appointments 89 +31%

Response Rate 98% +5%

Volume

Lead Status Score

Sarah Tan

Hot Lead 92

Ahmad Razak

Warm 78

Michelle Lee

Warm 71

Testimonials

Loved by businesses like yours

"We were losing leads every night. Now Serra handles them while we sleep. Our conversion rate jumped 40% in month one."

Dr. Siti Aminah Clinic Owner, KL

"My sales team used to spend 3 hours daily answering basic questions. Now they only talk to qualified leads. Productivity doubled."

Jason Lim Agency Director

"The bilingual support is incredible. Serra switches between English and BM naturally. Customers think they're talking to a human."

Nurul Huda E-commerce Founder

Pricing

Start free. Scale when you win.

14-day free trial on all plans. No credit card required.

Starter

RM 149 /mo

For individuals just starting out.

Get Started

500 conversations/mo
1 WhatsApp number
Basic Knowledge Base
Email support

Growth

RM 349 /mo

For growing businesses.

Get Started

2,000 conversations/mo
2 WhatsApp numbers
Voice & Image AI
Calendar Integration
Priority support

Pro

RM 799 /mo

For high-volume operations.

Contact Sales

Unlimited conversations
5 WhatsApp numbers
Dedicated Account Manager
API Access
Custom integrations

FAQ

Questions? Answers.

How does Serra connect to my WhatsApp?

Serra connects through the official WhatsApp Business API. We'll help you set up a dedicated business number or connect your existing one. The process takes about 15 minutes with our guided setup.

Will customers know they're talking to AI?

Serra is designed to have natural, human-like conversations. Most customers don't notice the difference. We recommend transparency if directly asked. Customers generally appreciate the instant response regardless.

Can I take over a conversation?

Absolutely. With one click in the dashboard, any team member can take over any chat instantly. Serra will pause its automation for that thread and hand over complete context to your team.

What happens after the free trial?

After 14 days, you can choose to subscribe to any plan. No credit card is required to start, and your data is preserved. If you decide not to continue, your account simply pauses with no charges.